Returns & Exchanges

We want you to feel confident and comfortable in your Wacoal purchase, which is why we offer a hassle-free return policy within 30 days of delivery. All items must be in their original condition, unworn and unwashed, with all tags and hygienic liners intact.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Package Your Items

  Securely place the items in their original packaging, ensuring all original labels and tags are still attached to the garments.

• 3.
  Print and Attach Label

  Download and print your prepaid shipping label from the portal and affix it clearly to the outside of your return package.

• 4.
  Drop Off and Track

  Drop your package off at any authorized shipping location and keep your tracking number until your refund has been processed.